Never lose touch with your customers
I recently attended a presentation by Tom Potter, one of Australia’s leading entrepreneurs and the founder of Eagle Boys Pizza, a business with 150 franchises across Australia. It was interesting to note that Mr Potter still takes the time to physically work behind the counter in many of the Eagle Boys Pizza franchises he visits. Read more
Make Money from Trade
Money is important for living. Without money, people will have difficulty in doing something. In purchasing everything, people need money to pay them. That’s why people work to earn money. To earn money there are many ways to do it such as the profession like doctor, nurse, dentist, teacher, architect, etc. they can work as director, businessman, employee, farmer, and many more. Read more
It’s all about respect—if you don’t respect your customers don’t expect them to come back
It is hard to build a winning business if you don’t respect your customers (mind you, plenty of businesses seem to have a good go at it). Respect is a very powerful word when it comes to customers and there are a lot of ways to show respect for your customers. Often though, it is easier to come up with examples of how customers are treated with little or no respect. Read more
Keeping good records always pays off in the long run
I remember my first visit to an accountant. I had three years’ worth of business records crammed into three shoe boxes. My poor accountant. Since then I have well and truly learned the lesson of keeping good records. Quite simply not keeping good records will cost you money, often a lot of money. Basically there are two lots of records that need to be kept in business—money in and money out. Read more
Understanding finances—taking control of your business (II)
Firstly, from now on question your accountant or bookkeeper about what everything in your business’ financial statements means no matter how silly you may feel. Get to know the terminology and decide whether you agree your books accurately reflect your business. It really isn’t that complicated. Read more